Q: ARE YOU HIRING?                                                                                            
A: NOT AT THE MOMENT
​                                                                                                                                                                                                                  
Q: CAN YOU PUT SOMETHING ON HOLD?
A: DUE TO LIMITED STOCK, WE DO NOT DO HOLDS

Q: CAN I REQUEST AN ALBUM?
A: YES BUT WE CANNOT GUARANTEE WE CAN GET IT

Q: HOW OFTEN DO YOU RESTOCK?
A: AS OFTEN AS POSSIBLE, BUT DO NOT HAVE SET DATES

Q: DO YOU TAKE USED ALBUMS?
A: NOT AT THE MOMENT

q: What are prices like?
a: PRICES ARE CONSISTENT WITH MOST OTHER KPOP STORES

Q: ARE YOUR ITEMS AUTHENTIC?
 A: ALL ITEMS ARE 100% AUTHENTIC EXCEPT FAN MADE MERCH 

Q: MY ITEM WAS MISSING AN INCLUSION, WHAT DO I DO?
A: AS WE ARE NOT THE MANUFACTURER, WE CANNOT BE HELD ACCOUNTABLE FOR ANY DEFECTS. UNEDITED UNBOXING VIDEOS FROM START TO FINISH ARE REQUIRED TO SUBMIT TO THE MANUFACTURER IN THE CASE OF ANY DEFECTS; WITHOUT ONE WE CANNOT DO ANYTHING, BUT IT IS ALSO NOT GUARENTEED THAT WITH THE VIDEO THE ITEM CAN BE REIMBURSED. IT IS A CASE-BY-CASE BASIS. Also KEEP IN MIND THAT SOME INCLUSIONS ARE FIRST PRESS ONLY, AND WE HAVE NO WAY OF KNOWING IF AN ITEM IS FIRST PRESS OR NOT.

Q: DO YOU HAVE A SPREADSHEET OF NEW RELEASES?
A: YES, WE HAVE A GOOGLE SPREADSHEET OF NEW ALBUM AND LIGHT STICK RELEASES THAT IS UPDATED REGULARLY! please check our social media for a link!